Guides
Practical guides for direct bookings.
Plain-language guides on AI search, SEO, tracking, direct bookings and guest messaging, written for hoteliers.
AI search7 min readWhy hotel websites stop being found by AI (and how to fix it)
Read the guideAI assistants can only recommend a hotel they can read. Here is what ChatGPT, Perplexity and Google look for, and a checklist to test your own site in an afternoon.
Hotel SEO12 min readHotel SEO: how to get your hotel found on Google
Read the guideGoogle Business Profile, on-page and technical SEO, local search and AI search: what hotel SEO involves in 2026, and how to measure whether it is working.
Direct bookings5 min readHow to increase direct bookings: the independent hotel playbook
Read the guideFix the website, give guests a visible reason to book direct, follow up with the ones who almost did, and defend your own name in search.
Online travel agents5 min readThe real cost of online travel agent commissions
Read the guideWhat commission dependency really costs, including the parts that never appear on an invoice, and a six-step plan to rebalance without leaving the platforms.
Tracking7 min readIs your booking engine tracked? A 10-minute check
Read the guideIf bookings are not reaching GA4 and your ad platforms, AI bidding is guessing. This hands-on check uses free Google tools and takes about ten minutes.
Analytics5 min readGA4 for hotels: a plain-English guide to knowing which channels drive bookings
Read the guideTrack bookings as key events, read the channel report without fooling yourself, and run a twenty-minute monthly routine that ends in a decision.
Websites5 min readWhat a hotel website costs in 2026
Read the guideAgency builds, DIY builders and subscription platforms compared, plus the costs nobody puts in the quote and a checklist for judging any option.
Websites7 min readThe real cost of rebuilding your hotel website every three years
Read the guideThe invoice is the smallest part of a hotel website rebuild. Here is what the build, freeze, decay cycle really costs, and when a maintained platform makes more sense.
Guest messaging5 min readWhatsApp and LINE for hotels in Southeast Asia: guest messaging that wins direct bookings
Read the guideWhy chat converts where email does not, which app your guests use, and how a small team handles the volume without burning out the front desk.